Originally Posted by
RogerD408
This can/does also happen when the previous guest blocked into the room changed rooms at check-in and the property had the item placed in the room before arrival. I've seen this a few times and heaven only knows what I've missed out on when getting an upgrade.
It was long after checking in, in the night when we came back into our room.
There was a note and everything with my name on it, saying that I was a platinum member (which I wasn't). 6 months later in another Renaissance hotel they also gave me some extras, same story...turns out that someone with the exact same name is a Marriott platinum member.