Originally Posted by
Delectatio
I once received a cheese platter, wine and free minibar (it was in my room when I returned in the evening with a note) at a Renaissance hotel because aparently some Marriot Platinum member has the exact same name and family name as me :-))
This can/does also happen when the previous guest blocked into the room changed rooms at check-in and the property had the item placed in the room before arrival. I've seen this a few times and heaven only knows what I've missed out on when getting an upgrade.