On my last stay in Brussels I waited for my case about 45mins (all they had to do is to unload a tiny Swissair A321), and there wasn't even an announcement. Just a TV screen saying "baggages retardées" (baggage delayed). Great! On the other hand, they have a nice restaurant/observatorium on the top deck, and the GODIVA chocolates - also available at the airport - are at least as tasty as the swiss Sprünglis, although still less exclusive than Teuscher.