FlyerTalk Forums - View Single Post - [Archived] 2015 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
Old Sep 7, 2015 | 9:49 am
  #318  
FortHay
 
Join Date: Dec 2004
Location: Selma, Fort Hay, Oregon
Posts: 38
Angry Price switched AFTER CC authorization

Just got baited and switched by AA for R/T LAX-FOR. Price quoted on successive pages, including seat selection, stayed the same. Only AFTER CC was authorized notification came that price was actually charged $197 higher. Two AA supervisors unhelpful (one rude). No non-auto reply yet from customer service. I have carefully documented this by repeating the exact itinerary with a different name right up to the CC authorization link. Ready to take this to small claims.
FortHay is offline