I personally feel the ground services provided by EK to their F pax are nowhere near the level they should be. But then I could say the same about many other carriers I have used over the years. I don't have any recent experience of the LH First product, but based on comments above it sounds as though they do make an effort to deliver something different & more personal.

Even though I am prepared to pay for F & J travel for medium and long-haul with Emirates (whose network/routings/schedules just happen to suit me best) rather than endure the less pleasant parts of the aircraft, I do not truly consider my expenditure as "value for money". And I guess for as long as people like me continue to hand over cash, there is no great incentive to step things up in terms of ground service. Competitive forces do help of course, and that's exactly how the CD facility was launched (initially by Virgin IIRC ....?) and subsequently copied.

In very general terms I have long felt that the very large differences in ticket prices between the premium cabin and economy classes are not mirrored as starkly as they should be by the differences in service standards on the ground. There are times when I feel the same about onboard standards too - although I would say this is more about the 'quality' of a particular crew on any given flight rather than the hard product itself.