Originally Posted by
headingwest
BA's search engine for reward flights is absolutely hopeless. When I do searches from VIE it usually only shows connections through LHR or MAD, when most of the cheaper routes are via DUS, TXL, and CDG. Also, I'm not able to search directly from VIE to many destinations in the USA as the site simply isn't up to the task (i.e. VIE-PNS).
AA has a much better site for searches, which shows MANY MORE possibilities for connections and is also much more user friendly.
As I've said on FT before, BA needs to spend some of the profits on new IT and a new website!
AA.com award search is limited in the number of oneworld airlines you can search/book online though.
BA.com covers almost all oneworld carriers.
It may take a bit more time but I prefer BA.com's greater coverage, although you need to spend a bit more time working out possible routings and carriers. However I think if it was made much easier and showed more options, there would be less overall availability since it would be more easily found/booked.