Originally Posted by
pandaperth
In January I was charged an "Award Assistance Fee" of 3,500 points
For a redemption that could not booked online
So was I ripped off?
(IMHO depending on what value you put on QFF points - I was charged 'next to nothing' or 'sweet fa'

)
3,500 points or AUD $60. My interaction with RR was in August.