Originally Posted by
hadsst
Most issues in F/J classes are non-problems / first-world-problems are they?
Attention to detail is key in premium service. In the past, we expected premium class dining to be more comparable to high-end restaurant dining experience. Perhaps some of us have happily accepted the fast food / assembly line dining concept in CX J nowadays.
Then I suggest CX to skip warming nuts in J - they would still be edible.
Sorry, but I don't agree. If the nuts are served cold, they stay cold. If the ice cream is served hard, just wait until it's the way you want it. It's like soup. People like it at different temperatures. Serve it very hot, and everyone gets it at the temperature they want.