Ground services for first
Was just having a read of a review of LH ground services for first passengers on the excellent one mile at a time blog (actually a gripe on that particular experience) but that generally it is a fantastic experience akin to what EK offers to I/o only ie car transfers to or from remote stands/assistance with boarding / through security etc.
I appreciate that EK has a large first offering that is full of revenue customers but feel that they could offer a more premium experience for example, assistance through security when transitting (luckily for me being based in Dxb I don't do this very often) and perhaps more assistance with boarding or getting to the gates.
I like the lounges in Dxb but having the above touches would make the overall ground experience better. Don't even get me started on some of the other experiences on the ground in the region Cairo for instance!!!