Originally Posted by
DougSkymiles
In a post several months ago I mentioned that I had done the same thing on two separate occasions, specifically as a test, with a co-worker and I had exactly the opposite experience from you.
Co-worker had Reserve card and booked exact same ticket for exact same fare one minute after me. On first occasion, I was upgraded at 5-day window, but he wasn't. On the next occasion, we were both upgraded at gate, but I was in front of him on upgrade list.
Hmm... That's interesting. I do remember reading here few months ago that there was a bug in the software which processed medallion upgrades. That could have been a factor.
(IIRC this IT bug was fixed 2-3 months ago)
Are you sure your co-worker is primary account holder on the reserve card?
-J