FlyerTalk Forums - View Single Post - Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Old Sep 3, 2015 | 6:20 pm
  #276  
transportprof
 
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Originally Posted by choefman
Looking at the section "MileagePlus earnings" on one of my itineraries, it mentions:

"This itinerary includes one or more flights that are ineligible to earn mileage or Premier qualifying credit."

Sad that I wouldn't get any credit for a regular United flight from GVA to EWR Why would this happen?
The main reason this happens is due to IT defects in UA's customer facing software.

If you bought a ticket on a UA flight from UA, you will get some miles based on the purchase price and your Mileage Plus status.
transportprof is offline