Originally Posted by
Swanhunter
FWIW my match was denied as a screen shot of the virtual membership card from the BA App is not sufficient. It took 8 working days to get the email. Have now reapplied with a photo of a hastily re-ordered physical card.
Same here (I had actually sent a screen-shot of my personal M&M page, clearly showing all my details and, needless to say, my status with LH). It took them ages to respond and I haven't bothered [yet] to scan the actual card...
G