Originally Posted by
walmon1977
My November tier point run been re-routed since purchasing the ticket last week! Probably something to do with the new AA/US schedules. I am still scheduled to leave DUB to LHR at 7am Instead of BA/AA LHR-JFK-PHX (arriving at 19.51 on 27/08), now it is AA/AA LHR-DFW-PHX (arriving at 20.27). More of less the same timings but instead of 350 tier points, I'll be getting 200 tiers instead (less 150 tier point). The inbound leg remains unchanged. Any suggestions on how to approach this when I call AA? Ideally would like to overnight it in PHX so that I arrive in HNL at around midday and have 11 hours there to have a look around, but main priority to get the 1200 tier points for this journey, instead of 1050...
Any advice would be appreciated
There are lots of these happening at the moment which, as you suggest, are likely related to the merger. i've had quite few myself.
My advice would be to firstly have a look at what other routings are available on aa.com for your travel date and see if there are any which would restore your original TP's. If you find something that fits the bill (which I would think is likely) have the details to hand when you call AA and ask that they make the change. I've found them normally very accommodating with this sort of thing.