Originally Posted by QRC3288

Ha, to be fair the passenger requested it during snack time mid-flight, so it would've been easy for the FA to defrost it first. I agree during the meal service it's impossible.

His behavior, however, was utterly baffling. Totally normal looking frequent flier...absolutely loses it over ice cream for a brief minute or two. Like I said, not the craziest thing I've seen (on-board brawl on KA years ago takes the cake, and an unfortunate medical emergency another time), but him smashing at, and splintering his ice cream around his seat and then demanding it be microwaved - despite the FA insisting that can't happen due to the risk of fire - was the most inexplicable. Absolute contrast to both how he was dressed and his status (OW Emerald). FA handled it very, very well. Sometimes people really lose sense of "normal" behavior when they get into an airplane. It is strange but definitely a phenomenon, like road rage. Normal people can go whack.