Originally Posted by
BearX220
The question mark in the thread title makes it a query, not a "dramatic" statement. I wanted to know if anyone else has had this happen before we rang Amex. Still do. Feel free to go read other threads you approve of.
Why wouldn't you call them first? There's no way this has every happened and no way any consumer would ever approve of this. It is a mistake, and I'm sure they will fix it quick enough and save you the hassle of following this thread for hours.