Originally Posted by
Duffman
Hey guys – money stuck and really could use some help here..
- Bought 2 ReloadIt cards for $500 each
- Loaded them on to the safe. All good, saw $1000 available on my safe
- Loaded these on to my Serve from my Safe, no errors
- Logged on to Serve only saw $500 loaded. One of the transactions was reversed. It says “Cash Reload Reversal RELOADIT WEB”. There was a credit for $500 and a debit for $500
- I called Serve and they said they didn’t accept the funds. Called ReloadIt and they said money has left the pack and they can’t do anything about it.
- My Serve has a 0 balance and so does my ReloadIt Safe
Who has my money and any thoughts on what I can do to get it back? Who can I call about this?
Thanks in advance for your help
Im not sure if the refund would be immediate, Ive had problems with some GCs where the funds were unloaded but didnt register onto my DC , a few hours later my GC had the money back on it. So if it hasnt been a few good hours just wait till it is and see if the funds are back in the Safe.
I dont know where Id begin, if they left the Safe then RLDit did its thing, and if Serve didnt accept it Id say the burden should be on them to either get the funds back on the Safe not sure if they can even do that , or cut a check for the full amount and its their problem to chase down the $$