Originally Posted by
brunos
Sorry, I do not read Chinese.
My mother is quite sick in Europe. Would you suggest buying a "cheap" ticket at a late date and then change it if my mother passes away at an earlier date (which is likely). Would CX waive the change fee but still reprice the ticket based on fare buckets available?
OD's article says a "long time loyal member" of CX (read: GR) tried to rebook his return leg ticket to stay longer in HK in order to get the stuff of his passed away dad (passed away in the middle of "this month" as per the "news" dated 31 August) done...
However CX refuse to waive the 300 dollars (currency not specified) rebooking fee even if the member already presented CX his birth cert to establish the parent-son relationship as well as the "permit to bury" to proof his dad's death. CX insists to have the death cert instead of the permit in order to waive that 300 dollars... The member said it took a month for the HK Gov't to issue the death cert so it's impossible for him to present CX the death cert when he leaves HK in mid October
Back to your case. If I'm you I won't take this risk. Even if CX agrees to waive your rebooking fee, your rebooking is still subject to ticket conditions as well as sub-class availability so you may not be able to change to a later day flight due to expired ticket (e.g. 1 month for your booking day v. 3 months needed for your actual departure day), full flight (no more V class) etc...