Originally Posted by
DernierVirage
I am not having any trouble from my phone (HK 3 is working well and speeds are pretty much as normal), but my computer cannot connect at all today - I have tried HK, Singapore and Los Angeles using various protocols without any success, impossible to establish a connection. There is a message box to contact support, so I replied, let's see what happens.
Update: I got a very quick reply from ExpressVPN support telling me what to do, but overnight things sorted themselves out and the connection was OK today without any tinkering needed.
BUT.....using ExpressVPN on my computer is really slowing everything down today, each day it seems to be getting a bit worse. For example, Skype calls to fixed lines are impossible today unless I switch the VPN off (in which case the call goes through with no problems) and the same applies more or less to all the sites where I can access without VPN, where the best thing is to switch ExpressVPN off before connecting. It's a bit of a hassle, but I am now only using the VPN if I am using Google Chrome or goping onto YouTube, the rest of the time I am leaving it disconnected.
No such trouble with the connection from my phone though, everything is more or less normal.