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Thread: Elite upgrade success - Hilton owned versus franchisee
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Old Aug 31, 2015 | 10:13 am
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jerry a. laska
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I agree that I usually receive better service and upgrades at the non-Hilton owned properties. The Hilton corporate owned properties are the ones that seem to squeeze breakfast benefits, upgrades, and other perks (other than points) the most. Starwood's policies are a different matter.

The HGI TS hotel doesn't have suites. How do you know that they had a "better" room available?
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