FlyerTalk Forums - View Single Post - General award ticket change/cancellation/redeposit/fees questions [2015-2016]
Old Aug 31, 2015 | 8:02 am
  #249  
skyteamelite
 
Join Date: Dec 2006
Location: Currently SJO (but also LON and NYC)
Programs: SkyTeam: AF/KL Gold. Star Alliance: CM Gold; AV Gold; UA. OneWorld: BA Sapphire
Posts: 183
Originally Posted by micned
If there's a schedule change you can usually cancel for free. Since there's no advantage to cancelling early, wait until the day before or so and watch for any schedule changes. If something does change, call in to say the new schedule doesn't meet your needs and that you'd like to cancel.
Well, the United agent actually said that the penalty is USD 200 if ticket is cancelled at least 21 days before travel date. She was unable to say what the penalty would be if cancelled less than 21 days before travel date but suggested it might be higher. It didn't sound very accurate or reliable, but it's all I could get out of her!
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