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Old Aug 31, 2015 | 1:38 am
  #8  
percysmith
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CX will waive change charges for death in family (but need to see Death Cert which takes a month to get, hence another OD article):

貴客喪父不獲體恤　國泰僵化硬收手續費招怨

http://hk.on.cc/hk/bkn/cnt/news/2015...00822_001.html
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