I flew HKG-FCO and HKG-NGO in J few weeks ago and didn't really appreciate their J food neither. To me, it was like Y food in a better presentation and larger portion. They were running a French wine promotion but none of the ones I requested was available due to rotation, as they claimed. Breakfast and coffee, though seemed not bad for me.

As for the ice-cream, I noticed that on some flights, the crew will let them thaw before serving. They also had the sense to wipe off the frost on the container before passing them out. So I guess it depends on the crew's routine. But even if they serve them rock hard, you can solve the problem by letting it sit for a couple of minutes. There's no need to make a big fuss out of it.