Originally Posted by
QRC3288
The solution to the ice cream " problem" is easily rectified by CX FAs just delaying your service by a few minutes and letting it thaw when it's pulled from the freezer. For whatever reason, those freezers are just too cold for a good ice cream consistency. It needs to warn up slightly. Or, instructing passengers to let it sit for 5 mins before opening. But my bet is its best to just delay the service so pax dont ever see the hard ice cream. Problem solved.
Yes - but there's an issue with galley space... where are the crew supposed to lay out 50 tubs of ice-cream to sufficiently thaw? 50 rock-solid frozen tubs in close proximity to each other (even on the bench top) probably isn't conducive to thawing.
If a business class passenger can't deal with a solid ice-cream, how to they deal with business negotiations?