FlyerTalk Forums - View Single Post - A chilly experience: frozen solid Haagen Dazs!
Old Aug 30, 2015 | 4:08 pm
  #46  
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Originally Posted by QRC3288

The solution to the ice cream " problem" is easily rectified by CX FAs just delaying your service by a few minutes and letting it thaw when it's pulled from the freezer. For whatever reason, those freezers are just too cold for a good ice cream consistency. It needs to warn up slightly. Or, instructing passengers to let it sit for 5 mins before opening. But my bet is its best to just delay the service so pax dont ever see the hard ice cream. Problem solved.
Yes - but there's an issue with galley space... where are the crew supposed to lay out 50 tubs of ice-cream to sufficiently thaw? 50 rock-solid frozen tubs in close proximity to each other (even on the bench top) probably isn't conducive to thawing.

If a business class passenger can't deal with a solid ice-cream, how to they deal with business negotiations?
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