Originally Posted by
rlb
I have used private TA's and those with the cruise line. They come in all different abilities and no one size fits all. Lately have been using a Princess personal consultant and she has done a great job- just saved us over $1700 on a already reserved cruise when a sale came on.- If you want to use the cruise lines "consultant" but not this one, call the cruise line- ask for a supervisor and ask for another agent to be assigned. I would not judge all consultants by just one call.
I'm glad you're happy with your PCC. There is no really right or wrong way to book a cruise. There are plenty of good PCCs and travel agencies/agents out there, it's just a matter of finding one that best meets your needs. Of course even in your quoted case you still paid too much for the cruise because a good Internet based agent would have also gotten the sales price and still given you a discount. ^
