statys

AA has now manipulated and abused the DOT's recent 'mistake' fare guidance. None of you should back down easily on this issue. DOT complaints should be failed and in some cases small claims court proceedings should be considered.

I don't believe the DOT guidance was meant to give airlines a 'free option' to cancel 'mistake' fares at any point in the future after having already deliberated and decided to honor and ticket them (and publicly announcing the fact!)

Otherwise, what's to stop airlines in the future from analyzing their ticketed fares and deciding to cancel certain tickets if the profitability 'yields' aren't high enough? This is a consumer nightmare waiting to happen.

Furthermore, selectively honoring certain mistake fares over others makes no sense from a DOT point of view imo - it's not justifiable in light of the initial (much deliberated) decision to actually honor and ticket them.