Originally Posted by
sumayya
And to mention that they "forgot the refund" is something I haven't heard anywhere..
it happens....virgin atlantic did the same thing to me earlier this year....i cancelled an infant ticket & 6 weeks later still hadn't received the refund....when i called back i was informed that the refund note had been put on the reservation but they forgot to process it....i finally got the refund 3-4 days later....