Originally Posted by
carrotjuice
That person, after fighting with Citibank and asking for multiple escalations, eventually got the 10X points.
But was told it was a one time exception.
Going forward tailors continue to NOT qualify.
Which is a pity because there was plan to go back to the same tailor for other pieces of clothing - for a wedding entourage! - and all the spends (literally S$ thousands) were channeled to another card.
Citibank doesn't seem to see sense hence lost out big time.
Actually I wonder how we know the merchant is register under what type.
I aked this question to one of the bank officer when I was foghting for sonething. She said ask the merchant. I wanted to tell her yeah you are right. I doubt some of the staffs can tell especially when you are overseas not speaking their language.