Originally Posted by
TravelingFitzMe
Might also be worth noting if your credit card set off fraud alerts or was declined, any previous interaction with AA Brazil, etc...
Also I saw your interaction on Twitter, curious what their DM said...
They said:
Good evening, Joseph. If you booked your reservation online, you'll want to call our Web Technical Support at 800-222-2377 for assistance, of course if you're in the USA. Our numbers in Brazil are: 11-4502-4000 in Sao Paulo, 21-4502-5005 if you're in Rio de Janeiro or 0-300-789-7778 for other cities. They're prepared to handle any issues or questions about your reservation resulting from a technical problem on our Website. Thanks for tweeting us today!