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Thread: Hotel del Coronado Canceled My Reservation Without Notifying Me. What to Do? [Advice]
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Old Aug 29, 2015 | 2:40 pm
  #14  
Adam1222
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Originally Posted by Big4Flyer
Well, I thought everything was resolved, but yesterday evening (Check in was scheduled for today, August 29) I received an email from the Hotel Del with my "revised reservation" adjusting my rate to $344. Since there's no way I'm paying that, and the cancellation window passed last week, it looks like I'll be doing a cc chargeback. Does anybody else see any other options?

Cancelling a reservation based on a mistake rate: understandable. Adjusting the rate within 24 hours of check in: not cool.
Did you call the hotel or email the Director of Reservations who has kindly provided his contact info? Have we not learned anything?
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