FlyerTalk Forums - View Single Post - Citi always transfers me to a "special" department when I call CSR. Anyone else?
Old Aug 28, 2015, 11:03 pm
  #5  
xbohdpukc
 
Join Date: Jun 2013
Posts: 9
I get this every time. On a side note, when I got my prestige card they sent me a letter stating that I'm a valuable customer (hell if I knew why) and the fee is 350 instead of 450. With a 250 air charges rebate it makes this car quite a compelling product at a hundred bux per year. I guess I can stay on the phone for a minute longer...
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