Here's another data point: right now, I'm waitlisted for the UG -- and so are my other three companions. I called the DM desk and she noticed that they're also in the queue, even though they aren't. The issue seems to be that all of us are on the same PNR. DM agent said that splitting PNRs made most sense. She did say, however, that everything in terms of coding the RUC is correct and that it's for one person (me). We both wondered whether this UG would go to the gate (BF upgrade)and then the GA handles it there -- though I worry that will result in split PNRs, especially on the return flight.