FlyerTalk Forums - View Single Post - American Cancels Award Holds as "duplicate booking"
Old Aug 28, 2015 | 4:02 pm
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Originally Posted by boboqui
This caused me lot of grief, i wasn't sure of the return date, so I placed 2 awards on hold with different return days, and when I decided, AA had canceled one of the held reservations, no message, no nothing. I couldn't rebook for the same amount of miles, so I was forced to stay an extra day for no reason.
What part of "you cannot have conflicting reservations" do you not understand?
They rightly cancelled one of them. You have only yourself to blame.
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