FlyerTalk Forums - View Single Post - A very very very bad experience in MUC
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Old Aug 28, 2015 | 3:31 pm
  #51  
kt74
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Originally Posted by LondonElite
It happened, it almost certainly wasn't deliberate, the service recovery was good once underway, so please let's not make things worse than they are.
It wasn't *that* good a service recovery, otherwise MUC would have known that they'd SNAFUed and got the bags re-tagged to EDI...
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