FlyerTalk Forums - View Single Post - Poor show on AV121 LHR-BOG on 21/08
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Old Aug 27, 2015, 1:03 pm
  #8  
alonsoalegre
 
Join Date: Aug 2015
Location: LIM
Programs: SPG, Lifemiles
Posts: 8
I flew this exact same route in J last October connecting from SQ from SIN and enroute to LIM via BOG. As this is a redeye, enough to say that we were really tired and just went to sleep as soon as the plane took off. When my wife and I woke up (about 4 hours after departure), they did not have any food left, not even desserts. I received a tiny bag of snacks and that was it. They claimed that the freezers had gone bad, but truth is, the FA were eating the food right there in the galley. This was really frustrating, specially coming from an SQ flight where they did respect our food (because we also slept thru it) and even did not have any problems doing the full catering.

Avianca may have an excellent hard product in their new 330s and 787s, but their soft product is truly mediocre. Now I do everything I can to cross the pond without flying them. Next month I am trying TK from EZE to IST via GRU
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