just went through a fairly easy booking process for a lga-ord booking....
sent in the redemption form on sunday....got a reply on monday asking for my passport details, which i emailed right away....on wednesday i received the tentative booking asking for an approval from me to go ahead, which i again gave right away....this morning i got a call to collect the ivr payment & 5 minutes later i had the ticket in my email....
cost me inr 4,184 & 5k jp miles for one way in business....