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Thread: eupgrades for flight pass purchase
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Old Aug 26, 2015 | 4:54 pm
  #4  
Nitehawk
All eyes on you!
15 Years on Site
 
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,684
I had this issue somewhat recently. I complained to AC on twitter after waiting a month or so (at cow's suggestion). I complained again on twitter after waiting another week. They manually credited the eups to me, and eventually the real ones showed up:

04-Aug, 2015: 12 credits added - Deposit
22-Aug, 2015: 12 credits earned - Flight Pass or Promotional Activity
24-Aug, 2015: 12 credits cancelled - Deposit

I should have spent them!!! I had two days to do it. lol.

That was for a flight pass purchased June 25th.
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