Originally Posted by
englisha
As mentioned earlier, got the refund email with an incorrect amount on. Just called BA and got a clueless woman who put me on hold for 30 mins, then came back with that shes put a note on file and I should wait up to 10 days for the refund.. Really dont like the whole way this 'obvious' error has been handled.
If they refunded me €1,000 too much in this case I would be saying absolutely nothing.