Only just read this post and would like to add that I had a stay on points and was enrolled in a 2x F&B and Incidentals promo and I received the 2x points for F&B. so I can't see why you should not receive at least the basic points.

Also, though, I have emailed for missing points from a stay 4 times and have not heard a word back so I guess you will probably have to chase this gesture of goodwill up.