FlyerTalk Forums - View Single Post - Lifemiles serious booking problems - Beware (old legacy thread)
Old Aug 23, 2015 | 3:16 am
  #469  
michaelpowell44
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Originally Posted by WingedWorldExplorer
Big problem is that if the next FRA SAW flight is not available for award class booking, they will tell you to cancel everything or rebook for some totally different dates - and guess what ? at double the miles you were initially charged. Schedule changes was and has always been a risk. A risk greater the longer in advance you book. Have you checked LHR/LGW availabilies on your dates. I personally would " wing it" and let them figure it out. Tell TK to sort it out directly with AV. Avoid getting in the middle. You have done nothing wrong. Pegasus Airline has cheap flights FRA-SAW I believe - in case you needed it.

I called yesterday and I'm sure its YMMV but I was told (i think this is due to the cancellation of JFK-YYZ flight and rebooked onto an even earlier flight) I can change date, time and connection cities if flights are available on LM. If I want to change origin/destination or flights aren't available I have to redeposit miles.
I didn't specifically ask if I change date, time or connecting flights; will I be charged more miles or taxes.

If I do "wing it" and get to FRA is it possible they would make me purchase a new ticket? Isn't it illegal for them "LM" not to get me to my destination if I have a few days to wait it out (in FRA)? Or am I being naive

How strict is LM about airports serving the same city. Ala JFK/EWR or SAW/IST?


BTW whats up with no TK longhaul availability? I search UA.com for a bit and see nothing.
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