Airline Fees, Rules and Restrictions. Any fees associated to the applicable redemption or purchase ticket will be the responsibility of the traveler at the time of booking. These fees include, but are not limited to, ticketing fees, airline fuel surcharges, and security fees.
Airline tickets are NON-REFUNDABLE and NON-CHANGEABLE unless permitted by the terms of the fare and, if permitted, are subject to airline rules, penalties up to the full amount of each ticket and fare difference. A $35.00 per ticket service fee for domestic flights and $50.00 per ticket service fee for international flights will be collected by Connexions Loyalty for all exchanges, modifications, or cancellations, in addition to airline penalties and fare difference. Connexions Loyalty fee(s) will appear on your card statement as CL * Trip Charges. In some situations an airline may issue you a credit "in lieu of" a refund according to the fare rules associated with the individual booking. If a credit is issued by an airline, it is held by the airline in the name of the individual who was the passenger of record on the original reservation. This credit can be used towards the payment for the booking of a new trip under the following conditions:
The new reservation is in the name of the same passenger as the canceled booking;
The new reservation is on the same airline as the original reservation;
All travel associated with the new trip must be completed prior to the date specified by the airline which is determined by the fare rules of the original ticket and the original class of service;
You are responsible to pay any exchange fees charged by the airline related to the making of a new reservation as well as any additional charges, fees or fare increase;
Credit cannot be applied against an existing reservation.
If a refund or a credit is not issued by the Supplier, the canceled reservation will have no value for future use. Additional costs, fees and taxes are your sole responsibility and may include, without limitation, fees for shipping and handling, change or cancellation to the itinerary, a fare increase resulting from a change and baggage charges.
Airline baggage policies vary and charges may apply for checked baggage. A list of air carriers and their fees for checked baggage can also be found at
www.tripcharges.com/baggagefees.asp. Please check with the individual airline should you have questions regarding baggage charges, size limitations, or restrictions. Unused tickets contain no value if not canceled prior to departure.
Tickets may not be reassigned or transferred to a different passenger or airline. Flight schedules are subject to change. Connexions Loyalty is not responsible for any schedule change(s) or notifying you of such change(s). Please confirm the scheduled departure time at least 48 hours prior to departure for domestic flights and at least 72 hours prior to departure for international flights to learn if your flight schedule changed. Failure to use any reservations may result in automatic cancellation of all continuing and return reservations. You must advise your carrier if your travel plans change en route. Check with each airline regarding its specific boarding and check�?¬-in requirements. Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which you have a confirmed reservation. If this occurs, you will work directly with the airline at the airport for alternate travel arrangements (at no additional cost to you). Turboprop aircraft may exist on your itinerary. Airlines reserve the right to change aircraft equipment without notice to the booking travel agency or the consumer. Please review your itinerary, as code-share flights may exist. If a code-share flight exists in your itinerary, passengers must check in with the operating airline on day of departure. Advance seat assignments, if available and allowed by airline, are not guaranteed. Please inquire with the airline about your boarding pass(es).If the traveler's itinerary requires a paper ticket, there will be an additional charge of $15.00 for domestic travel and $50.00 for international travel to cover printing and express delivery of the paper ticket(s). Paper ticket delivery addresses must be street addresses. No P.O. boxes will be accepted. For bookings made online at thankyou.com, electronic confirmation and documentation will be sent to the e-mail address displayed on the Billing and Delivery page. For other Travel Rewards such as vacation and cruise packages, travel documents will be sent to the ThankYou Member's address provided at time of booking. ThankYou Member is responsible for destroyed, lost and/or stolen travel documents, and any fees imposed to replace such travel documents. If your ticket(s) is lost, stolen, or destroyed, contact us immediately for details on how to process your claim. Until any permitted refund or credit is completed by the issuing carrier, you remain legally responsible for payment, in full, of the lost, stolen, or destroyed ticket(s). Please go to
http://www.dot.gov/office-policy/avi...n-requirements to learn about the use of insecticides in certain aircraft. Please refer to your program rules for additional information. A small number of air carriers may require us to confirm flight availability when booking. If there is any issue with availability, a travel representative will contact you within 24 hours to make alternate flight arrangements at no additional cost