FlyerTalk Forums - View Single Post - Contacting American Airlines Customer Relations & Complaint, Issues (master thread)
Old Aug 21, 2015 | 2:15 pm
  #23  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Yes, FedEx makes money off that ! It's good for the economy.

The letter will simply be routed to the mail room so it can be scanned into the CRM database and handled from there.
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