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Old Aug 21, 2015, 1:20 am
  #40  
Mike Jacoubowsky
 
Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: 1K 2010, 1P in 2011, Plat for 2012,13,14,15 & 2016. Gold in 17 & 18, Plat since
Posts: 8,826
Curious thing I've noticed in my business, re: Customers and sensitivity to giving personal information.

Those paying with cash never seem to have an issue if we ask for their name. It's almost always those paying with credit cards. And when the credit card is run, we have their name.

You might ask why we'd want a customer's name? Not for marketing; that would be an option, for which we'd ask for their email. The advantage having their name in the system is if there's a return (they don't need to keep track of their receipt), and if they want to buy the same thing they bought a year or two ago, but don't have the particulars. For example, a tube for their kid's bike. Whatever they bought before worked.

Not all information gathering is related to nefarious purposes.
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