FlyerTalk Forums - View Single Post - Inventory problem with Lufthansa

Aug 20, 2015 | 4:06 pm

#3

WR Cage

Join Date: Jul 2001

Location: YYC

Programs: AC Basic, UA MP Gold, Marriott Gold Elite, SPG Gold, Amex Platinum

Posts: 3,012

I have seen this problem with inability to ticket an otherwise viable itinerary with LH or LX segment.

In my instance I was trying for YYC-DEN-EWR-MUC on UA connecting to MUC-ARN on LH. The LH segment would not ticket on either UA.com or via the phone.

I have learned from another FTer that LH and LX revenue management systems are configured with an over riding rule that reject low segment revenue. In my case I was trying for a UA issued ticket that was $1100 and LH rejected their portion of ticket. The fix was to book in a higher fare class for $1500 with the difference attributable to the LH segment.

My overall concern is that LH and LX revenue management system rules are creating a bait and switch scheme where the lower fare is offered, but can never be ticketted.

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