Sorry - poor wording indeed. Misconceptions around which cabin it is, ie is BA PY similar to UA e+ (followed by, I should have been seated in PY). "I travelled first class" - no you mean, you were in business class.

The point is, most can't or don't separate between F and C outside the nucleus that is FT and other similar interest websites.

Also - if this was an error - how do you tell your shareholders that you employ custodians of revenue who cannot enter numbers?