I do have to respectfully agree with UpgradeMe... This topic does belong in the SPAM category.

The definition of that category is "Sites with Points and Alternative Miles, including referral bonuses, congas, MyPoints, ClickRewards and AllAdvantage" and I would say that this does fit that bill, this is a message about a problem that you are having with a site that has Points and Alternative Miles....

Tolarian Wind - GreenPoints is very similiar to ClickRewards or MyPoints and both of them are in the SPAM group.

Catman - this kind of reminds me of our previous discussion on where things belong... see: http://www.flyertalk.com/forum/Forum94/HTML/001495.html

(Note: With all that said, I do fully concur, it is very bad business practice on GreenPoints part to just change the terms without any notification)