FlyerTalk Forums - View Single Post - Hilton FAILS at Personal Information/Identity Security at Properties
Old Aug 19, 2015 | 12:12 pm
  #10  
ceieoc
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Join Date: Dec 2007
Location: Utqiagvik (Barrow) Alaska and Ann Arbor, Michigan
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Originally Posted by HockeyCoachBen
I know this has been discussed before but, to me, this is a very new ordeal that Hilton/HHonors has failed miserably at...

Both hotel GM's quickly emailed back an apology email saying there was a glitch in their system, everyone from the past year was getting the email, etc, etc. So, I more or less blew off the situation.
As you have received written documentation from at least two different Hilton properties and two General Managers stating that there is a "glitch in their system" affecting everyone resulting in guest personal privacy information being inadvertently disclosed, please share these emails by posting them on Flyertalk. That will help potential Hilton guests understand the risk to their privacy due to this Hilton privacy glitch.

As your home address may be disclosed, criminals might want to check in to your home when you check in to a Hilton property. The good news is the criminal wouldn't receive valuable Hilton Honors points if they stay overnight in your home without your knowledge.
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