Originally Posted by
kmhills22
I have been unloading this entire week and ran into some issues this morning. Earlier in the week, the K8 option was available on the registers and I was able to unload pretty easily.
However, this morning I went into my local Target and the K8 option was no longer available on the cashier's screens (at any register). I was sent over to CS and the agent there didn't have that option available either. A manager came over (thought it may be an access level issue) and she couldn't figure it out either. After trying (and freezing their system a few times), I left without being able to load. The manager said she doesn't know how to load using the new system.
Has anyone else encountered this issue?
See Step 1 of the K8
guide:
1) The cashier presses the Extras/K8 option on their screen and then presses K8 again. If they don’t see Extras or K8 on their screen (it depends on their login rights), they can scan an item for purchase and K8 will come up. Whether you purchase that item or the cashier voids it, K8 remains on the screen for them to press and continue with loading Redbird.
Last edited by NoonRadar; Aug 19, 2015 at 10:32 am