Originally Posted by
jennj99738
I agree with you about her being unprofessional. My mother is a past cruiser with Holland. From what I can tell, she went on the website and must have logged in and somehow got the call. She didn't call Holland. She gave the PCC my phone number. I agree I don't want to use her but I wonder about her comment regarding getting upgrades first that aren't available to other TAs.
Can you share who your agent is? Either here or by PM? I haven't booked yet.
Just PM'd you with information. Hope that helps.