FlyerTalk Forums - View Single Post - The GF order menu may soon be gone forever
Old Aug 19, 2015 | 4:16 am
  #27  
mccorry
 
Join Date: May 2005
Location: BHD/BFS/DUB
Programs: BA Lifetime Gold; Marriott Titanium, Hilton Diamond
Posts: 302
Coincidentally I got one of those SMS based surveys to give my feedback on my lounge experience today. I scored it 1 (Very Disappointing) and mentioned, inter alia, the menu issue.

30 minutes later the lounge duty manager called me. I highlighted the menu issue and we had a long conversation about the food quality issues over the last 18 or so months.

He said he will ensure more menus are put out. So clearly there is a real disconnect around this issue.
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