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Old Aug 18, 2015 | 10:25 pm
  #4  
flyerfmaz
 
Join Date: May 2014
Location: Tucson AZ
Programs: Global Entry, United Silver, Marriott Platinum Premier, Hilton Gold
Posts: 380
Originally Posted by guv1976
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

If the car is driveable and the rental company has a nearby location, I would just exchange it for another vehicle, and let the rental company deal with it -- especially if insurance will cover everything.
That's exactly what I ended up doing. There's plenty of insurance to cover the issue and I was out of time and patience to try to deal with it proactively, so I filed a claim with AMEX Premium, exchanged the car, and noted the AMEX claim number and contact phone number on the damage form.
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